General Manager - Happy Daz Restuarants

Happy Daz•Lima, OH

11d

About The Position

Happy Daz Restaurants is seeking an experienced General Manager to own store results, build and develop a strong team, and ensure guests have a great experience dining in or using the drive-thru. This is a full-time, salaried role with accountability for restaurant performance and support from leadership. The position offers great hours with no late nights. Happy Daz is an equal opportunity employer committed to a welcoming and inclusive environment serving employees, customers, and local communities with kindness, empathy, and respect.

Requirements

3–5 years of management experience; restaurant or quick-service experience preferred.
Experience leading a diverse team and training and mentoring team members.
Food safety knowledge or certification.
Open availability and flexibility with a changing schedule.
Strong attendance record and reliability.
Upbeat, positive attitude and close attention to detail.
Clear communication with hourly team members and other managers.
Must be at least 18 years old.

Responsibilities

Lead daily operations, including scheduling, inventory, ordering, cost control, and hiring.
Coach and develop the Assistant Manager and Supervisors on guest service, drive-thru times, labor, and food cost.
Oversee crew training and cross-training to build a consistent team.
Keep the restaurant safe and clean and ensure compliance with health department and food safety rules.
Hold the team accountable to company standards and handle discipline fairly when needed.
Build relationships with guests and resolve concerns with a guest-first approach.
Provide crew members with regular feedback, recognition, and performance evaluations.
Keep the team informed through shift recaps, HotSchedules, and store meetings, and participate in management meetings.
Lead by example and help wherever the restaurant needs support.