General Manager

The Parking Spot • East Point, GA

11d • $60,000 - $75,000

About The Position

The General Manager manages the day-to-day operations of a near-airport parking facility. The role oversees facility and fleet condition, employee performance and development, customer service, shuttle compliance, budgets, expenses, and the financial performance of managed properties. The General Manager also supervises assistant managers and support staff and communicates with regional and corporate personnel as appropriate.

The schedule is Monday through Friday during the day, with a requirement to work a varied and flexible schedule. The role requires a bachelor’s degree or at least five years in a management position with direct supervisory experience. Candidates must hold or be able to obtain applicable licenses or badges to operate a commercial vehicle, including a valid driver’s license and a CDL where required, and must be willing to take and pass a physical to be certified as an Interstate driver when required by applicable regulations.

Requirements

• Bachelor’s degree or at least five years in a management position with direct supervisory experience.
• Ability to work a varied and flexible schedule.
• Ability to prioritize work and promptly follow directions.
• Excellent English verbal and written communication and interpersonal skills.
• Strong analytical skills to gather and summarize data for reports.
• Currently hold, or be able to obtain, all applicable licenses or badges required by governing authorities to operate a commercial vehicle, including a valid driver’s license and CDL where required.
• Willingness to take a physical and pass as a certified Interstate driver as part of the selection process when required by airport, federal DOT, or state regulations.

Responsibilities

• Oversee the physical condition and appearance of the facility and fleet.
• Monitor employee performance to ensure prompt attendance and completion of duties.
• Interview, hire, and train employees for their responsibilities.
• Ensure consistent delivery of The Parking Spot’s hospitality standards.
• Manage customer service issues that arise.
• Enforce company policies and procedures set forth in the Employee Handbook.
• Manage and maintain DOT compliance of shuttles, including employee certification, operational improvements, maintenance, and repairs.
• Maintain accountability for overall profit and loss for managed properties.
• Supervise assistant managers and support staff within the properties.
• Monitor and control property expenses.
• Prepare the annual market budget.
• Direct relevant communication to the Regional Vice President and Corporate personnel as appropriate.
• Comply with applicable Federal, State, and Local regulations and requirements governing commercial vehicle operation.
• Perform additional duties as reasonably requested by Management.

Benefits

• Employee ownership program with a financial benefit from participation.
• Career development and growth opportunities.
• Consistent schedules.
• Medical, vision, dental, life insurance, EAP, and 401(k) plan benefits for those eligible to enroll.
• Paid time off, vacation pay, and paid holidays.
• Annual discretionary bonus program.
• Team-oriented, fun, and friendly work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager