General Manager II - Store 9625 - Fulton, NY

Advance Auto Parts•Fulton, NY

4d•$69,400 - $85,000

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, as well as the ability to identify issues, troubleshoot, and assist DIY Customers with projects. The General Manager develops and maintains Professional Customer relationships and grows those programs, achieves financial metrics, and maintains service and appearance standards. The position is exempt and requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands; the schedule is based on business needs. The role leads and develops store Team Members, oversees sales, service, inventory, and operations, and ensures the team meets Customer expectations. It also includes manager-on-duty responsibilities and some direct DIY services. The position is eligible for sales commission based on individual or store performance. The stated good-faith salary estimate for a new team member is $69,400–$85,000, with the offer depending on factors including geographic location, experience, education, leadership roles, skills, and shift differential if applicable.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability and proven financial and business acumen.
High school diploma or GED.
Valid driver's license.
Communicate effectively in spoken and written English and build strong relationships with Customers, peers, and upper management.
Use Microsoft Word and Excel effectively.
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentage.
Review and analyze business reports, including profit and loss statements.
Hold others accountable, inspect work quality, and provide inspiring feedback.
Work an assortment of days, evenings, and weekends as needed.
Ability to locate and stock parts and use advanced parts lookup and sourcing, including special orders, FDO, and second sources.
Ability to execute and train store processes and procedures, inventory systems, store equipment, POS and parts lookup systems, and DIY testing and diagnostic equipment.
Ability to become ASE P2 certified or an ASE-ready equivalent.
Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
PowerPoint proficiency.
Bachelor’s degree in business or a related area.
ASE certification.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to deliver on Customer expectations for both DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train project and product quality recommendations, store operational processes and procedures, DIY testing and diagnostic equipment use, inventory systems, store equipment, POS systems, and parts lookup systems.
Review and analyze profit and loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.