General Manager | Doc Crow's Louisville

Schulte Hospitality Group•Louisville, KY

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented General Manager to lead Doc Crow's, a premier dining destination. The role is responsible for the restaurant's overall leadership, performance, and strategic direction. The General Manager balances luxury service execution, high-volume operations, financial performance, and team development. The ideal candidate has a strong background in upscale or fine dining, thrives in a fast-paced setting, and can build a positive culture, elevate service standards, and drive results in an independent restaurant concept.

Requirements

Minimum of 5 years of progressive food and beverage leadership experience.
At least 2 years of experience in a senior leadership or General Manager role.
Experience managing high-volume operations and delivering exceptional guest experiences.
Strong leadership presence and ability to inspire and develop teams.
Exceptional guest-service instincts and attention to detail.
Financial acumen and experience managing budgets, labor, and cost controls.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, high-expectation environment.
Strategic thinking and a hands-on, solution-oriented approach.
Flexible schedule including evenings, weekends, and holidays.

Nice To Haves

Bachelor's degree in Hospitality Management or a related field.
Experience in upscale, fine dining, or luxury restaurant environments.
Experience within independent or lifestyle concepts.

Responsibilities

Provide visionary leadership for all front-of-house operations, setting the tone for service excellence and the guest experience.
Drive a culture of accountability, engagement, and continuous improvement across the team.
Partner with Culinary leadership to align on quality, execution, and the overall dining experience.
Lead recruitment, onboarding, training, and development of a high-performing service team.
Establish and uphold elevated service standards consistent with a luxury dining experience.
Oversee financial performance, including labor management, cost control, and revenue optimization.
Analyze operational and financial data to identify opportunities and implement strategic improvements.
Ensure compliance with health, safety, and sanitation standards.
Collaborate cross-functionally within the resort to support group events, weddings, and resort-wide initiatives.
Act as Manager on Duty as needed, maintaining a visible and engaged presence on the floor.
Foster strong communication, resolve conflicts effectively, and promote a positive associate environment.

Benefits

Daily Pay.
Free telemedicine and virtual mental health care access for all associates starting day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Discounts on event tickets, electronics, gym memberships, and more through Schulte Savings Marketplace.