General Manager | Doc Crow's Louisville

Schulte Companies • Louisville, KY

1d

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented General Manager to lead Doc Crow's, a dining destination focused on elevated cuisine, refined service, and memorable guest experiences. The role provides overall leadership, performance oversight, and strategic direction for the restaurant. It calls for a hands-on leader able to balance upscale service execution, high-volume operations, financial performance, and team development in a fast-paced independent restaurant environment.

The General Manager leads front-of-house operations and sets expectations for service excellence, while partnering with Culinary leadership on quality and execution. The role oversees recruitment, training, team development, financial and operational performance, and compliance with health and safety standards. The General Manager also collaborates across the resort on events and initiatives and may serve as Manager on Duty.

Schulte Hospitality Group describes its workplace as inclusive, employee-focused, rewarding, fun, and flexible, with opportunities for development and career growth. The company operates more than 200 locations across 38 states and 3 countries. Specific compensation and benefit details are discussed during the interview process.

Requirements

• At least 5 years of progressive food and beverage leadership experience.
• At least 2 years of experience in a senior leadership or General Manager role.
• Proven success managing high-volume operations and delivering exceptional guest experiences.
• Strong leadership presence and the ability to inspire and develop teams.
• Exceptional guest-service instincts and attention to detail.
• Financial acumen and experience managing budgets, labor, and cost controls.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, high-expectation environment.
• Strategic thinking with a hands-on, solution-oriented approach.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Bachelor's degree in Hospitality Management or a related field.
• Experience in upscale, fine dining, or luxury restaurant environments.
• Experience within independent or lifestyle concepts.

Responsibilities

• Provide leadership for all front-of-house operations and set the tone for service excellence and the guest experience.
• Build a culture of accountability, engagement, and continuous improvement.
• Partner with Culinary leadership to align on quality, execution, and the overall dining experience.
• Lead recruitment, onboarding, training, and development of the service team.
• Establish and uphold service standards consistent with a luxury dining experience.
• Oversee financial performance, including labor management, cost control, and revenue optimization.
• Analyze operational and financial data, identify opportunities, and implement strategic improvements.
• Ensure compliance with health, safety, and sanitation standards.
• Collaborate across the resort to support group events, weddings, and resort-wide initiatives.
• Act as Manager on Duty as needed and maintain a visible, engaged presence on the floor.
• Foster strong communication, resolve conflicts, and promote a positive associate environment.

Benefits

• Daily Pay
• Free telemedicine and virtual mental health care access for all associates starting day one
• Multiple health insurance options
• Life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager