General Manager(09168) - 18W333 Roosevelt Road

Domino's Franchise•Lombard, IL

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, marketing, store cleanliness, profitability, and adherence to schedules and company standards. The role requires setting an example for the crew, following all policies and procedures, and providing great customer service. The posting also describes general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The stated compensation is $19.50–$25 per hour, with full-time total compensation listed as $56,000–$97,000, plus a monthly bonus; overtime is available. Scheduling is described as flexible. Perks include 50% off pizza and opportunities for growth and internal promotion. Health and dental coverage are available to full-time employees working 30 or more hours, and the posting also lists a 401(k) with company matching and paid leave. The work may involve standing for most tasks, walking short distances, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving for deliveries. Conditions may include varying weather, store temperatures from 36 degrees in the cooler to 90 degrees or higher in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery work may involve stairs, adverse weather, and travel between the store, vehicle, and customer locations. The posting specifies that delivery requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for deliveries.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, written, and telephone communication skills to take and process orders and communicate with customers and coworkers.
Ability to comprehend and give correct written instructions.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to navigate delivery areas and locate addresses using a map.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands described in the posting, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Manage all activities that occur during the shift.
Oversee staffing and complete required paperwork.
Manage cost controls, inventory control, cash control, and food management.
Maintain customer relations and provide great customer service.
Work to a schedule and ensure attendance and punctuality.
Maintain a clean store and uphold the required image and standards.
Support marketing and store profitability.
Set an example for the crew and ensure that company policies and procedures are followed.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products and flyers or door hangers when required for delivery duties.