Fresno West - Restaurant Leader
About The Position
The General Manager is responsible for managing the restaurant’s daily operations, including employee selection, development, and performance management in accordance with Angry Chickz standards. The role oversees food and supply inventory and ordering, works to optimize profits, and ensures guests are satisfied with their dining experience. The position also involves recruiting and developing team members, preparing shift schedules, maintaining engagement with guests and employees, upholding service and food-quality standards, following company policies, and ensuring compliance with health department requirements. The General Manager manages restaurant inventory and reviews profit-and-loss statements to evaluate productivity and progress toward sales goals.
Requirements
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and measurement of training effects.
- Knowledge of English language structure and content, including word meanings and spelling, composition rules, and grammar.
- Knowledge of relevant equipment, policies, procedures, and strategies for effective public safety and security operations to protect people, data, property, and institutions.
- Ability to understand the implications of new information for current and future problem-solving and decision-making.
Responsibilities
- Attract, recruit, develop, and retain team members who embrace Angry Chickz’s vision, values, and culture.
- Prepare team schedules and assign specific duties for each shift.
- Maintain high levels of engagement with guests and team members.
- Manage active guest frequency and guest recovery.
- Maintain service quality standards and guest satisfaction.
- Implement and follow company policies, goals, objectives, and procedures as communicated by leadership.
- Monitor food preparation methods, recipes, and portion sizes.
- Monitor compliance with health department regulations concerning restaurant cleanliness, food preparation, and temperature control.
- Plan and properly execute activities such as seasonal offers and promotions, coordinating with other departments as needed.
- Manage restaurant inventory to ensure proper product management.
- Review and manage profit-and-loss statements to measure productivity and progress toward restaurant sales goals.
- Oversee ordering of food and supplies and work to optimize profits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
