General Manager
About The Position
Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality to manage hotel operations. The role involves leading and developing a team, maintaining guest service and property standards, managing operational and financial performance, and promoting the property through local sales and marketing efforts. The General Manager may assist with housekeeping, laundry, and public-space duties and cover employee shifts as needed. The role requires following emergency procedures and ensuring the security of the property and its guests. The job description is subject to change, does not constitute an employment contract, and states that employment is at will. The company provides equal employment opportunities, complies with applicable nondiscrimination laws, participates in E-Verify after a favorable hiring decision, prohibits unlawful harassment, may provide reasonable accommodations, and maintains a drug-free workplace.
Requirements
- At least 1 year of experience as a Hotel General Manager.
- Valid driver's license.
- Proficient computer skills.
- Excellent organizational, time-management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive in solving problems.
- Strong leadership and team-development skills.
- Willingness to work a changing schedule.
- Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
- Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds.
Nice To Haves
- The posting lists a valid driver's license, at least 1 year of Hotel General Manager experience, and the other listed qualifications under “Preferred Qualifications.”
Responsibilities
- Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
- Maintain high cleanliness standards and ensure the hotel is guest-ready; promptly address guest concerns and manage guest reviews.
- Follow brand guidelines, meet operational deadlines, manage budgets, control labor and occupancy, and oversee profit and loss to support successful hotel operations.
- Network in the local community and build relationships with competitive properties, local organizations, and key clients.
- Lead in-house guest sales and marketing initiatives to increase occupancy.
- Assist with room housekeeping, daily laundry duties, and public-space needs as required.
- Cover employee shifts as needed to maintain operational continuity during unexpected absences.
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
- Perform other duties as assigned.
Benefits
- Salary dependent on experience, with a bonus opportunity.
- Daily pay access with flexible options to access earnings.
- Medical, dental, and vision benefits for full-time employees.
- Paid time off for full-time employees.
- Health Savings Account (HSA) for full-time employees.
- 401(k) for full-time employees.
- Employee Assistance Program provided to all employees.
- Career advancement opportunities for dedicated employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
