General Manager (Hybrid)- Huntington Palisades- Los Angeles

Action Property Management•Los Angeles, CA
•Hybrid

About The Position

Action Property Management is hiring a General Manager to oversee the daily operations and overall management of a premier residential community. The role builds and maintains relationships with homeowners, Board members, and on-site teams, while ensuring community standards reflect the company’s values and service expectations. The General Manager is expected to lead with integrity and strategic vision, support client satisfaction and operational efficiency, and pursue continuous improvement. This is a primarily hybrid position with occasional on-site visits for property inspections, meetings, and other community needs. The role requires independent work and strong communication, organization, and accountability. Administrative execution is central, including handling substantial paperwork, processing and tracking documentation, coordinating approvals, maintaining accurate records, and ensuring outstanding items are completed promptly and accurately. The General Manager serves as an expert consultant to the Association and Board of Directors on California Common Interest Development laws, Davis-Stirling Common Interest Development Act, civil codes applicable to non-compliance issues, and building operations. Compensation is $85,000 per year, plus benefits.

Requirements

  • 3–5 years of onsite HOA General Management experience.
  • CMCA certification or ability to obtain it within 6 months.
  • Keen knowledge of budgets and the budgeting process.
  • Strong knowledge of audits, reserve studies, the bidding process, and Association governing documents.
  • Strong verbal and written communication skills.
  • Effective presentation skills.
  • Exceptional time-management skills and ability to work independently.
  • Commitment to following up on all issues in a timely manner.
  • Comfort working in a primarily hybrid environment and making occasional on-site visits.
  • Strong organization, accountability, and administrative execution, including managing high volumes of paperwork and documentation accurately.

Responsibilities

  • Ensure the team follows company policies, procedures, and performance standards.
  • Serve as the primary liaison among the Board of Directors, homeowners, and Action Property Management.
  • Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
  • Oversee daily operations to maintain property quality, safety, and service standards.
  • Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
  • Negotiate, oversee, and evaluate vendor contracts to ensure service quality and cost efficiency.
  • Ensure compliance with local, state, and federal regulations and company policies.
  • Promote community engagement through events, communications, and homeowner outreach.
  • Drive long-term strategic planning and identify opportunities for improvement and innovation.
  • Advise the Association and Board of Directors on California Common Interest Development laws, the Davis-Stirling Common Interest Development Act, civil codes applicable to non-compliance issues, and building operations.
  • Process and track documentation, coordinate approvals, maintain accurate records, and follow outstanding items through completion.
  • Conduct occasional on-site property inspections and attend meetings and other community-related activities.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • 401(k) with company match
  • Life and disability support for qualifying team members
  • Paid vacation
  • Paid sick time
  • Company-observed holidays for qualifying team members
  • Birthday time off
  • Training, technology, tools, and infrastructure to support success
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