General Manager (Hybrid)- Huntington Palisades- Los Angeles

Action Property Management•Los Angeles, CA

2d•Hybrid

About The Position

The General Manager at Action Property Management is a dynamic leader who oversees the daily operations and overall management of a premier residential community. This role is pivotal in fostering strong relationships with homeowners, Board members, and on-site teams while ensuring the property’s standards align with Action’s core values and service excellence. The General Manager leads with integrity, strategic vision, and a commitment to continuous improvement, driving exceptional client satisfaction and operational efficiency. This is a primarily hybrid position with occasional on-site visits for property inspections, meetings, and other community-related needs. Candidates must be comfortable working independently in a hybrid environment while maintaining strong communication, organization, and accountability. The ideal candidate brings experience in HOA or community association management and is well versed in association financials, budget preparation and oversight, architectural review applications and packets, governing documents, Board meeting preparation, and other administrative processes essential to effective community management. A strong emphasis on administrative execution and documentation is essential. The ideal candidate is comfortable managing a high volume of paperwork, processing and tracking documentation, coordinating approvals, maintaining accurate records, and driving outstanding items to completion. This role is best suited for someone who is proactive, exceptionally organized, deadline-driven, and able to move multiple administrative priorities forward without sacrificing accuracy or service quality.

Requirements

3-5 years of onsite HOA General Management experience
CMCA certification or ability to obtain within 6 months.
Keen knowledge of budgets and the budgeting process.
Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
Strong verbal and written communication skills.
Effective presentation skills.
Exceptional time management skills and ability to work independently.
Commitment to following up on all issues in a timely manner.

Responsibilities

Ensure team adherence to company policies, procedures, and performance standards.
Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
Oversee daily operations to maintain high standards of property quality, safety, and service.
Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
Ensure compliance with all local, state, federal regulations, and company policies.
Promote community engagement through events, communications, and homeowner outreach.
Drive long-term strategic planning and identify opportunities for improvement and innovation.
Act as an expert consultant to the Association and the Board of Directors on California Common Interest Development laws, Davis Stirling Common Interest Development Action, Civil Codes applicable to non-compliance issues, and Building Operations.