General Manager (01097) 130 Perry Rd

Domino's Franchise•Grand Blanc, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; store cleanliness; marketing; profitability; and maintaining store standards. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The posting describes a fast-paced store environment with customer and coworker interactions, strict quality standards, physical store tasks, and delivery-related duties. Team members may work with equipment and supplies in conditions that include temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and occasional adverse weather. Delivery work involves driving within a designated area and carrying orders to customers.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid, and accurate movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within a designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical requirements of the role, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and reaching.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure that all policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, transportation to and from work, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver product by car to customers and deliver flyers and door hangers, as applicable to team-member duties.
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