Onsite General Manager (Del Webb Sweetgrass)

RealManage•Richmond, TX

2d•$85,000 - $95,000•Onsite

About The Position

RealManage Elevated Onsite is seeking an Onsite General Manager for the Del Webb Sweetgrass Community Association in Richmond, Texas. This division of RealManage specializes in managing community associations with onsite staff, aiming to provide the best lifestyle HOA management services. The company values integrity, respect, selflessness, personal relationships, and continuous improvement. Del Webb Sweetgrass is a vibrant 55+ community offering active living, beautiful amenities, and a friendly atmosphere. The Onsite General Manager will serve as the chief operating officer, responsible for leadership, administration, financial management, governance support, and operational performance of the Association.

Requirements

Bachelor’s degree or equivalent experience.
Minimum five years of progressively responsible onsite HOA management experience.
Minimum two years of supervisory experience.
Valid driver’s license and automobile liability insurance.
Must be able to remain in a stationary position 50% of the time.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer.
Constantly positions self to maintain files in file cabinets.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer).
Frequently moves boxes weighing up to 20lbs across office for various needs.
Works in outdoor weather conditions while onsite at various communities.
Occasionally ascends/descends a ladder or stairs.
Maintain strict confidentiality regarding executive session discussions, personnel matters, legal matters, contract negotiations, homeowner information, and sensitive Association records.

Nice To Haves

CMCA®, AMS®, or PCAM® credentials.
Experience managing a large-scale active-adult community.
Experience with reserve planning and capital project management.

Responsibilities

Serve as the primary professional advisor to the Board of Directors.
Coordinate implementation of Board-approved policies and strategic initiatives.
Facilitate annual planning sessions and long-range strategic planning.
Attend Board, committee, annual membership, and special meetings.
Support Board orientation and continuing education.
Aide and support the board, committees and association general counsel in meeting or exceeding the timelines.
Lead development and administration of annual operating, reserve, cash flow, and capital budgets.
Monitor financial performance and provide variance analyses.
Coordinate audits, tax filings, and reserve studies.
Protect and safeguard Association funds and assets.
Direct and oversee all Association operations.
Monitor resident satisfaction and operational effectiveness.
Promote resident engagement and community programs.
Ensure all Association communications are accurate and timely.
Ensure high visibility of the management team and prioritize building relationships with residents.
Establish and maintain a friendly, service-oriented staff culture of empowerment.
Recruit, hire, train, coach, develop, and evaluate staff to ensure impeccable task execution.
Provide leadership to department managers and supervisors.
Ensure compliance with personnel policies and workplace safety requirements.
Oversee operation and maintenance of Association facilities and common areas.
Develop preventive maintenance programs.
Oversee capital improvement projects.
Coordinate emergency preparedness and insurance claim activities.
Develop bid specifications and solicit proposals.
Evaluate contractor qualifications and insurance.
Monitor vendor performance and contractual compliance.
Oversee covenant enforcement activities.
Oversee Architectural Review Committee processes.
Ensure compliance activities are administered fairly and consistently.
Develop and administer risk management programs.
Ensure compliance with governing documents and applicable laws.
Maintain emergency response and business continuity procedures.

Benefits

Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High-Deductible Medical Plan to be eligible)
FSA account for health-related expenses
FSA account for dependent care expenses
Education Reimbursement for industry related classes
401K match after 1 year
Employee Assistance Program (EAP)
9 paid holidays and 2 floating holidays