General Manager - South Wales Bench
About The Position
Wingstop is hiring a General Manager for its South Wales bench. The role involves supporting multiple stores, identifying operational efficiencies, building culture across a region, and eventually opening a new store in South Wales. The General Manager owns all aspects of business performance, including sales, costs, and customer experience. They lead from the front by recruiting, training, and developing a high-performing team, and help establish the restaurant for long-term success. This is a hands-on role in a fast-paced, high-energy environment, with responsibility for shaping the restaurant’s direction, team culture, and results.
Requirements
- Strong management experience.
- An operational and performance mindset.
- Leadership and coaching ability.
- A results-driven approach.
Responsibilities
- Own operational performance and KPIs.
- Lead and develop the team.
- Drive efficiency, quality, and consistency.
- Manage labour, cost control, and output.
- Build a strong team culture.
- Support multiple stores, identify operational efficiencies, and help open a new store across South Wales.
- Drive sales, control costs, and deliver exceptional customer experiences.
- Recruit, train, and develop a high-performing team.
Benefits
- Up to £20,000 annual bonus, paid quarterly, based on personal and business performance.
- Opportunity to participate in the Flavour Foundry profit-share scheme, with a chance to win up to £25,000.
- Individual private healthcare cover through Vitality at Work.
- Opportunity to join the Long-Term Investment Plan for qualifying high-performing General Managers and stores.
- Employee discount: 50% Monday to Thursday and 20% Friday to Sunday.
- Free staff meals.
- 28 days of holiday, including bank holidays.
- Paid birthday off.
- Stream access for early pay and discounts at retailers and gyms.
- Employee of the Month and Quarter recognition.
- Biannual company conferences.
- Restaurant culture budgets for recognition.
- Companywide incentives.
- Structured step-up development programmes, available from two months in role.
- On-demand learning and career guidance through Wingstop University.
- Apprenticeships with nationally recognised qualifications.
- Clear progression opportunities across restaurant operations and support office functions.
- Recognition for growth and achievements.
- Life skills and cultural development programmes, launching in 2027.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
