Bench General Manager

Kneaders • Orem, UT

2d

About The Position

Kneaders Bakery & Cafe is seeking a restaurant leader passionate about food quality, customer service, and community engagement. The manager leads a team and oversees restaurant operations serving scratch-baked breads and pastries, soups, salads, and sandwiches made with whole ingredients. The role includes preparing the restaurant for guests, overseeing food preparation, managing staff schedules and inventory, training employees, and improving efficiency. The manager helps maintain the restaurant’s standards for food quality and welcoming customer service while supporting the team’s success.

Requirements

• At least 2 years of leadership experience in a fast-paced fast-casual restaurant or retail setting.
• Ability to handle the pressures of a busy restaurant environment while maintaining high service and quality standards.
• Ability to listen to and collaborate with corporate support partners, vendors, and customers to make improvements and remove obstacles.
• Dedication to team building, employee development, and guiding individuals toward their career goals.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to lift and carry heavy equipment, ingredients, and supplies.

Responsibilities

• Lead, mentor, and develop employees while fostering a positive, collaborative work environment.
• Oversee daily restaurant operations to ensure they run smoothly and efficiently.
• Provide exemplary customer service, address guest concerns, and ensure customer satisfaction.
• Apply business and budget strategies, including labor management and food cost analysis.
• Ensure compliance with local, state, and federal food-handling and sanitation regulations.
• Drive sales and meet operational goals by finding ways to improve the customer experience and increase revenue.
• Oversee food preparation, staff schedules, and inventory.
• Train employees and develop strategies to improve efficiency.

Benefits

• Predictable schedule; all locations are closed every Sunday, Thanksgiving, and Christmas.
• Comprehensive health coverage options.
• Pet insurance.
• Paid time off that accrues with length of service.
• Career growth opportunities in restaurant leadership, retail management, and pastry and bread baking.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed