Bench General Manager

Kneaders•Orem, UT

About The Position

Kneaders Bakery & Cafe is seeking a Restaurant Manager passionate about food quality, customer service, and community engagement. The manager leads a team and oversees daily restaurant operations while supporting a menu of scratch-baked breads and pastries, soups, salads, and sandwiches made with whole ingredients. The role includes developing employees, managing schedules and inventory, maintaining food and service standards, and improving operational efficiency and the customer experience.

Requirements

  • At least 2 years of fast-paced fast-casual restaurant or retail leadership experience.
  • Ability to handle the pressures of a busy restaurant environment while maintaining high service and quality standards.
  • Ability to listen to and collaborate with corporate support partners, vendors, and customers to make improvements and remove obstacles.
  • Dedication to team building, employee development, and guiding individuals toward their career goals.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • Ability to lift and carry heavy equipment, ingredients, and supplies.
  • Ability to stand and walk continuously throughout the shift, with limited opportunities for sitting.

Responsibilities

  • Lead, mentor, and develop employees while fostering a positive, collaborative work environment.
  • Oversee daily restaurant operations to ensure they run smoothly and efficiently.
  • Provide exemplary customer service, address guest concerns, and support customer satisfaction.
  • Apply business and budget strategies, including labor management and food cost analysis.
  • Ensure compliance with local, state, and federal food-handling and sanitation regulations.
  • Drive sales and meet operational goals by improving the customer experience and increasing revenue.
  • Ensure the restaurant is ready to welcome guests and oversee preparation of fresh, high-quality food.
  • Manage staff schedules and inventory.
  • Train employees and develop strategies to improve efficiency.

Benefits

  • Predictable schedule with all locations closed every Sunday, Thanksgiving, and Christmas.
  • Comprehensive health coverage options.
  • Pet insurance.
  • Paid time off that accrues with length of service.
  • Career growth opportunities in restaurant leadership, retail management, and pastry and bread baking.
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