General Manager - Pilates Studio, Indian Trail, NC - Club Pilates
About The Position
Club Pilates is the largest boutique Pilates brand in the world, founded in San Diego in 2007. We offer a modernized version of Joseph Pilates' original Reformer-based method, featuring group classes, state-of-the-art equipment, and a strong community atmosphere. We believe Pilates enhances strength, longevity, and confidence, and that exceptional leaders are key to building exceptional studios. The Studio Manager acts as the CEO of their studio, overseeing sales performance, team leadership, customer experience, and multi-revenue stream growth. This is an active role, not just a maintenance position, requiring leadership from the front, coaching the team, and fostering a positive studio culture.
Requirements
- 2+ years of sales leadership, fitness management, or relevant business experience
- Confident closer who can sell personally and coach others to sell
- Able to manage multiple revenue streams and competing priorities
- Strong communicator—in person, on the phone, and via email
- Highly organized, detail-oriented, and data-driven
- Professional, reliable, and trusted with confidential information
- Passionate about fitness, wellness, and people development
- Tech-savvy and comfortable working with studio software and reporting tools
Responsibilities
- Drive revenue growth across memberships, retail, private training, and teacher training
- Lead new member acquisition through grassroots marketing, networking, and local partnerships
- Own the sales process —from lead follow-up to Intro classes to closing memberships
- Coach and develop Sales Representatives to consistently hit goals
- Hire, manage, and support instructors, in partnership with Master Trainers
- Manage scheduling, payroll inputs, and staffing coverage
- Use data to win —ClubReady reports, KPIs, attendance, and revenue tracking
- Deliver exceptional customer service, handling escalations with confidence and care
- Maintain studio standards: cleanliness, organization, retail displays, and brand experience
- Execute local marketing campaigns and community events
- Enforce policies and procedures while building a positive, accountable culture
Benefits
- 401k
- health
- dental
- vision
- Commission on sales
- Performance bonuses tied to results
- Clear growth path within a multi-unit organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
