General Manager - Club Pilates East Montgomery - Club Pilates
About The Position
Club Pilates East Montgomery is seeking a sales-driven General Manager to lead their studio. This is a hands-on role where the Studio Manager acts as the CEO of their studio, responsible for sales performance, team leadership, customer experience, and growth across multiple revenue streams. The role involves driving revenue through memberships, retail, private training, and teacher training, leading new member acquisition via marketing and partnerships, owning the sales process, and ensuring exceptional customer service and studio standards. The ideal candidate will lead from the front, coach their team, and foster a positive studio culture. This position is part of a professionally managed six-studio organization, offering support from a Head of Operations, established systems, and growth opportunities.
Requirements
- 2+ years leading sales, people, or business operations in fitness, wellness, hospitality, retail, membership, branch management, or another customer-facing service business.
- Confident closer who can sell personally and coach others to sell
- Comfortable owning numbers, goals, and accountability
- Able to manage multiple revenue streams and competing priorities
- Strong communicator—in person, on the phone, and via email
- Highly organized, detail-oriented, and data-driven
- Professional, reliable, and trusted with confidential information
- Passionate about fitness, wellness, and people development
- Tech-savvy and comfortable working with studio software and reporting tools
Nice To Haves
- Pilates or boutique-fitness experience
Responsibilities
- Drive revenue growth across memberships, retail, private training, and teacher training
- Lead new member acquisition through grassroots marketing, networking, and local partnerships
- Own the sales process —from lead follow-up to Intro classes to closing memberships
- Deliver exceptional customer service, handling escalations with confidence and care
- Maintain studio standards: cleanliness, organization, retail displays, and brand experience
- Execute local marketing campaigns and community events
Benefits
- Health
- dental
- vision
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
