General Manager - Pilates Studio, Indian Trail, NC
About The Position
Club Pilates, founded in San Diego in 2007, is the world's largest boutique Pilates brand, impacting millions of lives annually through movement. We honor Joseph Pilates' original Reformer-based method while innovating with group classes, advanced equipment, and a strong community atmosphere. We believe Pilates enhances strength, longevity, and confidence, and that exceptional leaders build exceptional studios. This is a dynamic, hands-on management role, not a passive oversight position. As Studio Manager, you will act as the CEO of your studio, driving sales performance, leading your team, ensuring an outstanding customer experience, and fostering growth across all revenue channels. You will lead by example, mentor your team to achieve success, and cultivate a studio environment that members love.
Requirements
- 2+ years of sales leadership, fitness management, or relevant business experience
- Confident closer who can sell personally and coach others to sell
- Comfortable owning numbers, goals, and accountability
- Able to manage multiple revenue streams and competing priorities
- Strong communicator—in person, on the phone, and via email
- Highly organized, detail-oriented, and data-driven
- Professional, reliable, and trusted with confidential information
- Passionate about fitness, wellness, and people development
- Tech-savvy and comfortable working with studio software and reporting tools
Responsibilities
- Drive revenue growth across memberships, retail, private training, and teacher training
- Lead new member acquisition through grassroots marketing, networking, and local partnerships
- Own the sales process—from lead follow-up to Intro classes to closing memberships
- Coach and develop your Sales Representatives to consistently hit goals
- Hire, manage, and support instructors, in partnership with Master Trainers
- Manage scheduling, payroll inputs, and staffing coverage
- Use data to win—ClubReady reports, KPIs, attendance, and revenue tracking
- Deliver exceptional customer service, handling escalations with confidence and care
- Maintain studio standards: cleanliness, organization, retail displays, and brand experience
- Execute local marketing campaigns and community events
- Enforce policies and procedures while building a positive, accountable culture
Benefits
- 401k
- health
- dental
- vision
- Commission on sales
- Performance bonuses tied to results
- Clear growth path within a multi-unit organization
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
