General Manager - The Standard Hotel Ice Rink

The Sports Facilities Companies•New York, NY
•Onsite

About The Position

The General Manager is responsible for the financial and operating performance of The Standard Hotel Ice Rink. The role focuses on optimizing profitability, fostering accountability in support of organizational values, meeting or exceeding annual growth objectives, encouraging collaboration across departments, retaining and developing employees, developing employee and operating policies, and implementing major business initiatives. The General Manager directs venue operations and departments, oversees financial and budget activities, and works with ownership, Sports Facilities Management advisors and support teams, and employees to coordinate activities and resolve problems. The position also represents the organization, supports business development and promotional activities, monitors training, and carries out additional duties assigned by the VP of Venue Management.

Requirements

  • Prior responsibility for daily P&L management and budget oversight of $1 million or greater.
  • Proven management and leadership experience in the food and beverage, recreation, and entertainment industry.
  • Expertise in sports programming and sports event operations.
  • Ability to travel to national events and regional destinations by car.
  • Ability to lift 40 pounds waist high.
  • Ability to sit for extended periods while operating a computer.

Nice To Haves

  • Operational knowledge of food and beverage, entertainment, and sports clubs, as well as parties, corporate events, and teambuilding.
  • Experience contracting for or overseeing sales of corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, fitness programming, and related services.
  • Experience managing marketing programs.
  • Bachelor’s degree in business management, sports management, marketing, hospitality, or a related field, or equivalent experience.

Responsibilities

  • Analyze company and team-member performance, identify potential cost reductions and program improvements, and recommend policy changes.
  • Appoint department heads or managers, delegate responsibilities, and coordinate functions across departments and sites.
  • Consult with ownership, Sports Facilities Management advisors and support teams, and employees to discuss issues, coordinate activities, and resolve problems.
  • Coordinate the development and implementation of budget controls, recordkeeping systems, and administrative controls.
  • Direct and coordinate financial and budget activities to fund operations, maximize investments, and improve efficiency.
  • Direct human resources activities, including approval of HR plans, selection of senior staff, and establishment and organization of major departments.
  • Plan and implement organizational policies, objectives, and activities to maintain operations, maximize returns, and increase productivity.
  • Implement corrective action plans to address organizational or departmental problems.
  • Prepare and present reports on activities, expenses, budgets, government statutes and rulings, and other matters affecting business or program services.
  • Represent the organization at official functions or delegate representatives, and serve as a liaison with shareholders and outside organizations.
  • Administer programs for site selection, potential construction needs, and provision of equipment and supplies.
  • Direct and coordinate departments involved in production, pricing, sales, and distribution of products.
  • Provide strategic direction to all departments.
  • Negotiate or approve contracts and agreements with suppliers, distributors, government agencies, and other organizations.
  • Organize and approve promotional campaigns.
  • Prepare budgets for approval, including program funding and implementation budgets.
  • Review reports from team members and recommend approval or changes.
  • Research technologies that could improve business efficiency.
  • Schedule and monitor ongoing team-member training on operational, safety, and legal responsibilities.
  • Perform additional duties assigned by the VP of Venue Management.
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