General Manager

Talent Acquisition/Human Resources, The Aaron's Family of Companies•North Bend, OR

6d•$55,000 - $60,000

About The Position

Aaron’s is hiring a General Manager to lead a store in its sales and lease-to-own retail business. The General Manager is responsible for driving and managing the store’s overall profit and loss, with accountability across asset management, customer growth and retention, revenue production, associate development, and inventory control. Strong leadership and the ability to motivate and lead store associates are essential. The role offers a salary range of $55,000 to $60,000 annually, with potential incentive pay based on performance; actual pay may vary based on factors including location, experience, education, and skills. The General Manager oversees store operations, financial reporting, inventory, company assets and vehicles, bank deposits, and returned merchandise. They recruit, hire, train, develop, and schedule associates; manage lease agreements and renewals; authorize returns; and ensure customer-service programs, company guidelines, and policies are followed. Aaron’s describes its work environment as team-oriented, high-energy, and recognition-based, and offers ongoing training, professional development, annual National Manager Meetings for General Managers, competitive bonus opportunities, and advancement opportunities.

Requirements

Strong leadership, communication, and interpersonal skills.
High energy level.
Maintain a professional appearance.
Demonstrated selling skills.
Effective organizational skills.
Proven managerial skills.
Safe driving skills and the ability to legally operate the Company Truck.
Satisfactory motor vehicle record (MVR).
Valid driver’s license and compliance with Aaron’s Driver Qualification Policy.
D.O.T. physical/certification in states that require it.

Responsibilities

Manage the store to achieve planned growth and profit goals.
Accurately report financial measures and transactions.
Manage inventory supply to ensure adequate merchandise availability.
Ensure Quality Control Calls are completed on all new lease agreements within one business day of delivery.
Protect store assets and reconcile inventories weekly.
Ensure company vehicles are maintained within safe operating standards.
Ensure accurate and timely bank deposits.
Ensure returned merchandise is certified, reclassified, and priced.
Recruit, hire, train, and develop associates to support efficient and successful store operations.
Schedule associate coverage to meet published store operating hours.
Close lease agreements with a focus on customer service, long-term customer relationships, and safeguarding company assets.
Manage all renewal activity.
Personally authorize returns with a focus on customer relationships and ownership.
Ensure execution of customer-service programs, company guidelines, and policies.