General Manager

Hotel Management & Consulting•Indio, CA

About The Position

Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality and a proven track record in hotel management. The General Manager leads the hotel team and oversees guest services, daily operations, budgets, sales and marketing, and property security. The role also provides hands-on assistance with housekeeping, laundry, and public-space needs, and may cover employee shifts to maintain operational continuity. The schedule may change. This job description may be modified, and it does not constitute an employment contract; employment remains at will. The company provides equal employment opportunities, may provide reasonable accommodations, participates in E-Verify following a favorable hiring decision, and maintains a drug-free workplace.

Requirements

  • At least 1 year of experience as a Hotel General Manager.
  • Valid driver's license.
  • Proficient computer skills.
  • Strong organizational, time-management, and problem-solving abilities.
  • Effective oral and written communication skills.
  • Proactive and assertive approach to solving problems.
  • Strong leadership and team-development skills.
  • Willingness to work a changing schedule.
  • Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
  • Ability to lift, push, or pull up to 20 pounds regularly and up to 50 pounds occasionally.

Responsibilities

  • Recruit, train, and motivate a team of 6–12 staff members; provide hands-on support and guidance.
  • Maintain high cleanliness standards and ensure the hotel is guest-ready; promptly address guest concerns.
  • Manage guest reviews to maintain review standards.
  • Follow brand guidelines and meet operational deadlines.
  • Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
  • Network in the local community and build relationships with competing properties, local organizations, and key clients to promote the property.
  • Lead in-house guest sales and marketing initiatives to increase occupancy.
  • Assist with housekeeping in rooms as needed and complete daily laundry and public-space duties.
  • Cover employee shifts as needed to maintain operations during unexpected absences.
  • Know and follow property emergency procedures and meet the security needs of the property and guests.
  • Perform other duties as assigned.

Benefits

  • Salary dependent on experience, with bonus opportunity.
  • Daily Pay access with flexible options to access earnings.
  • Medical, dental, and vision benefits for full-time employees.
  • Paid time off for full-time employees.
  • Health Savings Account (HSA) for full-time employees.
  • 401(k) for full-time employees.
  • Employee Assistance Program for all employees.
  • Career advancement opportunities.
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