General Manager(01222) - 912 W Michigan Ave
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The posting also describes general store-team-member duties and conditions, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires customer and coworker communication, basic math and cash-handling ability, computer or touchscreen order entry, and the ability to direct activities, work alone or with others, handle stress, and make decisions. The description includes physical demands and exposure to varied temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving parts, and changing weather. The job title is General Manager, although the posting's opening paragraph refers to hiring assistant managers.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change and take and process orders using verbal, writing, and telephone skills.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands described, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.
- For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
- Transportation to and from work.
Responsibilities
- Manage all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure compliance with company policies and procedures.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, and cleanliness.
- Provide great customer service.
- Maintain attendance and punctuality.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver product by car to customers and deliver flyers and door hangers, as described in the general team-member duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
