Assistant Manager(01222) - 912 W Michigan Ave

Domino's Franchise•Marshall, MI

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, team performance, cost and inventory controls, cash handling, and customer relations. The role sets an example by following company policies and procedures and ensuring that crew members do the same. Assistant Managers support and develop their teams while helping drive store sales, customer service, and profitability. The position offers the opportunity to advance to general manager and potentially franchise ownership. The role includes operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility daily. It requires communicating with customers and coworkers, processing orders in person and by phone, and using a computer keyboard or touch screen. Working conditions include changing and sometimes adverse weather when performing outside tasks, temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. The position involves frequent standing, continuous hand use and reaching, and occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, and continuous reaching and hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds and to carry other specified supplies and products.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Follow all policies and procedures and set an example for the crew.
  • Support and develop team members.
  • Handle staffing, paperwork, food management, scheduling, store image, standards, customer service, attendance, transportation to and from work, cleanliness, marketing, and profitability.
  • Operate all equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
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