General Manager – General Motors | i.g. Burton Auto Group

i.g. Burton•Milford, DE

About The Position

i.g. Burton Auto Group is seeking an accomplished, results-driven General Manager with General Motors dealership experience to lead its General Motors operations. The role is responsible for dealership performance, team development, profitability, and customer satisfaction in a General Motors franchise environment. The General Manager leads operations across Sales, Service, Parts, and Finance; works with executive leadership on business objectives; and ensures the dealership meets General Motors standards and applicable regulations. The role also oversees department leadership, recruiting and retention, performance analysis, customer experience, and operational improvement. The company describes an aggressive compensation plan with salary, incentives, and bonuses. Employees and their families have access to a benefits package that includes medical, vision, prescription drug, dental, life, and 401(k) coverage, along with paid time off and paid holidays.

Requirements

Previous experience as a General Manager in a franchised automotive dealership.
General Motors dealership leadership experience.
Proven track record of achieving strong dealership profitability, market share growth, and customer satisfaction performance.
Extensive knowledge of dealership financials, operations, inventory management, and fixed operations.
Strong leadership, coaching, and team development skills.
Exceptional communication, organizational, and interpersonal abilities.
Ability to lead in a fast-paced, performance-driven environment.
Entrepreneurial mindset and ability to drive results and accountability.
Valid driver's license with a clean driving record.

Responsibilities

Provide overall leadership and accountability for dealership operations.
Drive performance across Sales, Service, Parts, and Finance departments.
Partner with executive leadership to achieve profitability, growth, and market share objectives.
Develop, coach, and support department leaders to maximize departmental performance.
Monitor and analyze key performance indicators, financial statements, and operational reports.
Ensure the dealership meets or exceeds General Motors standards and expectations.
Foster a customer-focused culture that delivers exceptional experiences and strong CSI results.
Lead recruiting, development, and retention efforts to build a high-performing team.
Maintain compliance with manufacturer, state, and federal regulations.
Build and maintain relationships with customers, community partners, and General Motors representatives.
Identify opportunities for process improvement and operational efficiency.
Promote a positive, professional, and performance-oriented workplace culture.