General Manager CDJR – i.g. Burton Auto Group

i.g. Burton•Milford, DE

About The Position

i.g. Burton Auto Group is seeking an experienced General Manager for its Chrysler, Dodge, Jeep, and Ram locations. The role is accountable for overall dealership performance and the proper operation of all departments. The General Manager partners with executive leaders to maximize profitability, develops department managers, and works with the leadership team to oversee dealership employees. The position requires an entrepreneurial approach, well-developed leadership and interpersonal skills, a strong sense of urgency, and the ability to motivate teams and lead daily operations. The General Manager also focuses on customer satisfaction, team training, business performance analysis, and maintaining and improving the dealership’s reputation. The company offers an aggressive compensation plan consisting of salary, incentives, and bonuses, along with a comprehensive benefits package. i.g. Burton & Company, Inc. has provided employment opportunities in Delmarva since 1908 and describes its success as based on the success of its employees. The company maintains an equal employment opportunity policy and hires, trains, promotes, and compensates associates based on personal and professional competence and potential for advancement, without regard to protected characteristics.

Requirements

Experience leading a dealership team to achieve results is required.
An above-average record of profitability, market share performance, and CSI.
Enthusiastic personality and high-energy attitude.
Ability to adapt while leading and training others.
Customer-focused and process-oriented.
Availability to work flexible hours in a fast-paced environment.
Clean driving record and valid driver’s license.

Responsibilities

Be accountable for overall dealership performance.
Ensure the proper operation of all departments.
Partner with executive leaders to maximize dealership profitability.
Develop department managers to achieve department goals.
Work with the leadership team to oversee all dealership team members.
Engage and motivate team members to follow established processes and best practices.
Communicate, report, and analyze business metrics.
Drive business through high-level involvement in daily operations.
Develop and maintain rapport with customers to enhance customer satisfaction.
Facilitate regular training to support continued team growth and education.
Continuously maintain and improve the dealership’s reputation.
Bring a positive attitude to the organization.