General Manager

True Food Kitchen•King of Prussia, PA

About The Position

The General Manager leads restaurant operations and partners with the front-of-house (FOH) and back-of-house (BOH) management team to maximize sales and profits. The role oversees financial performance, high-volume service, food quality, safety and health inspections, and the management and development of FOH and BOH employees in partnership with the Executive Chef.

Requirements

  • At least 5 years of experience as a manager in a full-service, high-volume restaurant.
  • Expert knowledge and understanding of the financial aspects of business operations.
  • Passion for creating memorable dining experiences and exceeding guest expectations.
  • Resilience in stressful situations and ability to handle last-minute requests.
  • Self-motivated, caring leadership style, with an aptitude for leading, coaching, and driving excellence.

Responsibilities

  • Partner with FOH and BOH management to maximize sales and optimize profits by managing P&Ls, inventory, and controllable cash, and achieving forecast and budget results.
  • Lead high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet TFK standards.
  • Conduct precise line checks and facility walks with the BOH team, ensuring appropriate follow-up and documentation.
  • Participate in EcoSure and health inspections and help ensure a safe production environment.
  • Manage FOH and BOH employees with the Executive Chef in accordance with company policies and applicable laws, including interviewing, hiring, onboarding, scheduling, labor-cost management, training, development, work assignment and direction, performance appraisals, and employee recognition and discipline.
  • Facilitate formal and informal development opportunities for managers and key hourly team members.

Benefits

  • Flexible or unlimited PTO.
  • Long-term incentive bonus plan.
  • Competitive compensation package with quarterly bonus.
  • Health and wellness benefits, including medical, dental, and vision coverage.
  • Flexible spending account options for child care assistance.
  • Pet insurance.
  • Gym membership discount.
  • Pre-paid legal support.
  • 401(k) with TRUE matching.
  • Dining discounts and family meals.
  • Additional perks and discounts through Perkspot.
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