General Manager (08619) - 2551 Lakewood Ranch Blvd

Domino's Franchise•Bradenton, FL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; store cleanliness; marketing; and profitability. The manager must set an example, follow all company policies and procedures, and expect the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job may involve delivering products, flyers, and door hangers within a designated delivery area, and requires access to an insured vehicle and a valid driver's license with a safe driving record meeting company standards. Work involves standing and walking, handling supplies and products, and may include lifting deliveries weighing up to 50 pounds, carrying items, pushing or pulling trays on dollies, climbing stairs or ladders, and repeated reaching, bending, and crouching. Conditions include varying indoor temperatures, hot oven surfaces, food odors, cornmeal dust, cramped cooler areas, moving mechanical parts, sharp edges, and sometimes adverse weather. The position requires communicating with customers and coworkers, processing orders by phone and in person, using a computer or touch screen, performing basic arithmetic, making change, and making judgments under stress while meeting quality standards.

Requirements

  • Ability to exercise judgment, perform basic arithmetic, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
  • Ability to make correct monetary change and process orders using verbal, writing, and telephone skills.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, and reaching.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Staff the store and complete paperwork.
  • Manage food, work to a schedule, and maintain the store's image and operating standards.
  • Provide great customer service and ensure attendance and punctuality.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Set an example by following all company policies and procedures and expecting the same from crew members.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
  • Deliver products, flyers, and door hangers within the designated delivery area when required.
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