General Manager (2110)
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role requires setting an example, following all policies and procedures, and expecting the same from the crew. The posting describes a fun and flexible work environment and opportunities for advancement, including paths to franchise ownership or corporate operations. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Work may involve delivery-related tasks, including driving within a designated area and delivering flyers or door hangers, with a valid driver’s license, a safe driving record, and access to an insured vehicle required for delivery. Work conditions may include varying weather, temperatures from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job includes standing and walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Team members must be able to communicate with customers and coworkers, handle orders and money accurately, use a computer keyboard or touch screen, and work alone or with others under stress.
Requirements
- Sound judgment, math skills, and the ability to multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, written, and telephone communication skills to take and process orders.
- Ability to comprehend and give correct written instructions.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination to make precise movements rapidly and accurately.
- For delivery duties, a valid driver's license, a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image and adherence to standards, provide great customer service, and support attendance and punctuality.
- Support store cleanliness, marketing, and profitability.
- Operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car within the designated delivery area and deliver flyers and door hangers when required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
