General Manager(01572) - 2110 Messanie St.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and ensures that all policies and procedures are followed. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance, and profitability. The position also involves the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also lists delivery-related duties, including delivering products by car and to customers’ doors, and distributing flyers and door hangers.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read maps and locate addresses within the delivery area.
- Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure that policies and procedures are followed.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image, standards, cleanliness, and customer service.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
