Customer Service Rep (2110)

Domino's Franchise•Germantown, WI

20h•Onsite

About The Position

The Customer Service Rep answers customer calls, processes orders, and prepares pizzas while providing personable customer service. The role may be part-time or full-time, with flexible hours, and offers on-the-job orientation and training. Team members may have opportunities to grow into management or other roles.

Requirements

Must be at least 16 years old.
Comprehend and provide correct written instructions.
Communicate verbally with customers and coworkers to process orders by phone and in person.
Perform basic arithmetic accurately and quickly, and make correct monetary change.
Have verbal, writing, and telephone skills to take and process orders.
Have eye-hand and finger coordination to make precise, rapid movements.
Enter orders using a computer keyboard or touch screen.
Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Meet the physical demands of standing for most tasks, walking short distances, and lifting and carrying supplies, including items weighing up to 50 pounds.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders, and communicate with customers in person.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Unload product deliveries using a hand truck and move supplies to storage shelves.