Customer Service Rep(08978) - 2110 Crossway Lane

Domino's•Holly Springs, NC
•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing representative who takes orders, answers questions, and helps ensure positive customer experiences. The position also involves working with the store team to support smooth operations and customer satisfaction. The role requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, working efficiently in a fast-paced environment, and providing friendly customer service. Compensation is $10–$12 per hour. Benefits are available to eligible employees and include health insurance, paid time off, and a 401(k). Other stated offerings include flexible scheduling, pizza discounts, referral bonuses, and career development opportunities.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and ability to find solutions.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Friendly demeanor and a positive attitude when interacting with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service with a positive attitude.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns patiently and understandingly.
  • Work as part of a team to support smooth operations and happy customers.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance while following the Domino’s dress code.
  • Work with hustle and energy in a fast-paced environment.

Benefits

  • Competitive pay of $10–$12 per hour.
  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunities to grow and advance within the company.
  • Flexible scheduling.
  • Fun and friendly work environment.
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