Customer Service Rep(08978) - 2110 Crossway Lane

Domino's Franchise•Holly Springs, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a voice of the company, taking orders, answering customer questions, and helping ensure a positive customer experience. The position also involves preparing pizzas to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working with the team to support smooth store operations. The company describes a fast-paced work style and offers opportunities for career growth and advancement.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and ability to find solutions.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Maintain a clean and professional appearance and adhere to the Domino’s dress code.
  • Work with hustle and energy.
  • Be friendly and maintain a positive attitude with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide friendly, excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Prepare pizzas according to Domino’s standards and procedures.
  • Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

  • Competitive pay
  • Benefits for eligible employees
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • Pizza discounts
  • Health insurance for eligible employees
  • Paid time off for eligible employees
  • 401(k) for eligible employees
  • 50% off pizza
  • Referral bonus
  • Career development
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