Customer Service Rep(01756) - 2110 Park Ave

Domino's Franchise•Muscatine, IA

About The Position

As a Customer Service Representative, you will help provide positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries professionally and efficiently. You will assist with orders and address customer issues while delivering outstanding service.

Requirements

  • Be a punctual team player with a positive attitude.
  • Be friendly and comfortable speaking with customers.
  • Work efficiently in a fast-paced environment.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Have excellent communication and interpersonal skills.
  • Be at least 16 years of age.
  • Be flexible to work evenings, weekends, and/or holidays.

Responsibilities

  • Provide friendly and attentive service to customers over the phone and in person.
  • Help customers place orders, customize pizzas, and answer menu questions.
  • Upsell additional menu items and promotions.
  • Handle inquiries, concerns, and complaints with empathy and professionalism.
  • Accurately enter orders into the system and process payments.
  • Maintain cleanliness and organization within the store.

Benefits

  • A fun, rewarding, and fast-paced working environment.
  • Full training with an industry-leading brand.
  • Health insurance.
  • Career opportunities for internal promotion.
  • Discounts on pizza.
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