Customer Service Rep(01572) - 2110 Messanie St.

Domino's Franchise • St. Joseph, MO

16h • Onsite

About The Position

Customer Service Reps work as part of a Domino's Pizza store team, helping make, bake, and serve pizzas and processing customer orders. The position includes customer service by phone and in person, food preparation, operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management or other positions within the company.

The work involves standing for most tasks, frequent movement and hand use, food-preparation work, and occasional paperwork at a desk. Team members may work in varying indoor temperatures and sometimes adverse weather conditions while carrying out outside tasks. The environment may include food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include lifting and carrying supplies, moving trays, bending, reaching, and occasionally climbing stairs or a ladder.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to perform basic arithmetic accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds, carrying supplies, standing, walking, bending, reaching, and occasional climbing.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders over the phone and in person.
• Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
• Perform other store-team tasks, including changing prices on signs and maintenance-related tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed