General Manager (Logistics Operations-Transportation)

Penske•Princeton, IN

34d

About The Position

The General Manager has overall responsibility for multiple large strategic customers with multiple locations, or several customers across a broad geographic area. The role ensures each location operates efficiently in accordance with Penske’s contractual commitments while establishing and maintaining strong business relationships and customer confidence. The General Manager builds account stability and customer satisfaction by focusing operations managers on continuous improvement, and pursues vertical growth through local customer interaction and the Customer Experience Team process. The role leads people, operations, financial performance, safety, customer growth, and fleet/assets across multiple locations or regions. Responsibilities include developing talent, meeting profit and growth objectives, driving consistent performance, managing P&L and revenue growth, ensuring regulatory and company-policy compliance, maintaining customer relationships and strategic growth plans, and balancing fleet and asset utilization. Other projects and tasks may be assigned by the Vice President. Regular, predictable, full attendance is an essential job function. The associate must be willing to travel as necessary, work the required schedule and at the specified location, complete the Penske employment application, and submit to background investigation and drug screening. Physical requirements include reading, communicating, remembering and analyzing information, standing, walking, sitting, frequent hand use and reaching, and occasionally lifting or moving up to 25 pounds. Specific vision abilities include close, distance, and peripheral vision, depth perception, and adjusting focus. Reasonable accommodations may be made for individuals with disabilities.

Requirements

8–10 years of related logistics experience.
5–8 years of managerial experience, including multi-site P&L responsibility.
High school diploma or equivalent.
Customer relationship management experience, including demonstrated sales success with existing business.
Multi-level presentation and communication skills, internally and externally.
Strong financial experience and problem-solving and process-improvement skills.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule at the specified location.
Complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds.
Required vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree strongly preferred; required for advancement.
Project management experience, including operations start-up and/or closedown.
Engineering and IT awareness, including supply chain modeling and use of routing, Transportation Management, and Warehouse Management applications.
Experience across multiple supply chain service lines, such as Transportation, Warehouse, or Lead Logistics Provider.

Responsibilities

Provide associates opportunities to work on meaningful projects that promote knowledge sharing and development.
Interview and hire salaried associates up to Region Manager level.
Develop, mentor, and promote strong performers at all levels of operations.
Exemplify Penske’s culture and commitment to integrity and its code of ethics.
Develop tactical and strategic plans to build a talent pipeline through associate development.
Meet profit and growth objectives.
Drive consistent operational performance across all locations, focusing on safety, service, and cost.
Ensure operations are optimally staffed and organized to maximize performance and service delivery.
Manage P&L and revenue growth for multiple regions or territories.
Identify synergies among locations to improve productivity and implement best practices.
Work with Operations Managers to develop and implement business plans that improve financial performance year over year.
Negotiate with customers regarding rate increases, scope changes, and related matters.
Promote safe performance as critical to success and an indicator of individual and team effectiveness.
Participate in developing and executing location strategies and performance goals.
Ensure compliance with applicable regulatory agencies and company policies and procedures.
Understand customers’ competitive landscapes globally and align resources to develop solutions.
Work with the Customer Experience Team to develop and maintain strategic customer growth plans.
Establish and maintain relationships with key decision makers at multiple levels within customer organizations.
Develop a balanced fleet and asset approach that promotes utilization, safety, service, and driver success.
Monitor units on order and units terming to ensure equipment is properly situated in a timely manner.
Complete other projects and tasks as assigned by the Vice President.