General Manager(04690) - 221765 Great Mills Road

Domino's Franchise•Lexington Park, MD

About The Position

The General Manager is responsible for the success of the store and its Team Members. This role leads store operations, drives sales and profitability, upholds Domino’s brand and operating standards, and delivers consistently high-quality products and customer service. The General Manager recruits, trains, schedules, and develops Team Members and management staff; oversees costs, inventory, cash handling, and reporting; and builds productive relationships with customers, employees, and the community. The position also supports marketing efforts and serves as a mentor and operations expert across store-level roles. The role offers competitive salary, a performance-based bonus program, fast career progression, paid training, health insurance, paid time off, and an energetic, fun, positive culture. The posting describes opportunities for career growth within Domino’s, including advancement to corporate operations or franchise ownership.

Requirements

Exceptional, positive attitude; integrity and honesty.
Excellent attendance and punctuality.
Must be at least 18 years of age.
Reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Must pass a background investigation and motor vehicle report.
Maintain adaptability, accountability, self-motivation, and passion for customer service and quality products.
Ability to train and engage Team Members effectively.
Ability to partner with Human Resources and corporate staff on hiring practices and compliance with state and federal employment legislation.
Knowledge of inventory control, labor costs, and computers.
Ability to create and effectively manage Team Member schedules.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, writing, and telephone skills to communicate effectively with Team Members and customers.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems PULSE and PWR.
Ability to comprehend and provide correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks and depth perception.
Ability to differentiate between hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed from a standing position.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and promotion of brand standards.
Recruit, train, and schedule new Team Members.
Provide ongoing training and development for Team Members and management teams.
Uphold brand standards and company policies.
Apply expertise in Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Maintain health, safety, and cleanliness standards.
Foster productive, professional relationships and engage Team Members.
Mentor store-level Team Members and serve as an operations expert across store positions.
Build relationships with customers and the community.
Handle cash, reconcile accounts, and complete reporting.
Control and manage inventory.
Assist the General Manager in marketing efforts.