Customer Service Rep(04690) - 21765 Great Mills Road

Domino's Franchise•Lexington Park, MD

2d•Onsite

About The Position

The Customer Service Representative (CSR) is an in-store, front-line customer care role in Store Operations. CSRs take orders by phone and in person, greet customers, build customer relationships, and upsell. They also handle cash, keep the customer area clean, and assist Pizza Makers with toppings and dough. The position offers training and support, flexible hours, and opportunities for career progression.

Requirements

Have an exceptional and positive attitude.
Be at least 16 years of age.
Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Make correct monetary change.
Have verbal, writing, and telephone skills to take and process orders.
Have motor coordination between the eyes and hands or fingers to make precise movements rapidly and accurately.
Enter orders using a computer keyboard or touch screen.
Comprehend and give correct written instructions.
Communicate verbally with customers and co-Team Members to process orders by phone and in person.
Talk and hear on the telephone.
Have near- and mid-range vision for most in-store tasks and depth perception.
Differentiate between hot and cold surfaces.
Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Stand for long periods; most tasks are performed from a standing position.