General Manager Exempt - 1342

Team Car Care Dba Jiffy Lube•Gainesville, FL

6d•$49,235 - $58,235•Onsite

About The Position

The General Manager leads training and supervision of store teammates and ensures the store operates smoothly and efficiently. The role oversees computer-based and on-the-job training, enforces attendance, safety, and uniform standards, and may attend or conduct store safety and policy meetings. The General Manager also oversees guest service, inventory, budgeting and sales performance, store maintenance, staffing, safety and environmental compliance, cash controls, loss prevention, and required paperwork. The position may involve opening and closing the store and assisting at other locations as directed.

Requirements

Strong work ethic and ability to work independently to produce results with limited influence from others.
Diligence in completing tasks and personal characteristics including responsibility, dependability, conscientiousness, communication, and teamwork.
Ability to review, analyze, and interpret information, identify problems, and make decisions.
Ability to read, understand, and follow procedures and guidelines.
Commitment to following established safety policies and procedures.
Availability to work weekends and some holidays, depending on location.

Responsibilities

Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints.
Maintain inventory control and understand cost of goods, turn-ratio, ordering, and receiving products.
Manage budgeting, sales forecasts, and P/L performance, and understand factors affecting sales and profit.
Maintain or direct maintenance of the building, equipment, and grounds.
Troubleshoot and coordinate ongoing maintenance of the POS system.
Supervise and train teammates, including scheduling, coaching, performance management, and performance appraisals.
Hold teammates accountable and use appropriate performance management techniques when necessary.
Arrange employment advertising, interview candidates, and select teammates.
Monitor staffing levels and adjust them to maintain labor control.
Conduct Teammate Orientation meetings when needed.
Provide safety, security, and environmental leadership, maintain compliance with relevant procedures and policies, and report workplace incidents within 24 hours.
Open and close the store as necessary.
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary.
Maintain and enforce proper cash controls.
Partner with Loss Prevention to ensure policy compliance, promote honesty and integrity, and promptly report theft, cash shortages over $10, burglaries, and robberies as specified.
Assist at other locations as directed.
Establish clear expectations, delegate effectively, promote the Respect in the Workplace policy, maintain an Open-Door policy, and communicate regularly with team members.
Follow up on issues in a timely manner and conduct staff meetings.
Set company goals and provide vision, direction, and strategy to subordinates while modeling professionalism and work ethic.