General Manager (09457) - 14640 State Rd 70 E
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example, following all policies and procedures, and expecting the same standards from the crew. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery-related duties described in the posting include delivering products by car and to customers’ doors, and delivering flyers and door hangers. The work involves standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions can include varying weather, temperature changes, hot equipment and surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. The role requires communication and sensory abilities, sound judgment, multitasking, and the ability to work independently and with others under stress while meeting quality standards.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by telephone.
- Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
- Valid driver’s license and a safe driving record that meets company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
- Reliable transportation to and from work.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example and follow all company policies and procedures, ensuring the crew does the same.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image, cleanliness, and standards.
- Provide great customer service and maintain attendance and punctuality.
- Contribute to marketing and store profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
- Deliver products by car to customers’ doors and deliver flyers and door hangers, as described in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
