General Manager (01070) 825 S State Rd

Domino's Franchise•Davison, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the team, follows all policies and procedures, and expects the crew to do the same. The role covers staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, customer service, attendance, transportation, and profitability. The posting also describes general store-team duties and physical and work conditions that may apply, including operating equipment, preparing products, handling orders and inventory, cleaning, and—in delivery-related duties—delivering products within a designated area. On-the-job orientation and training are provided.

Requirements

  • Judgment, math skills, and ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, and reaching.
  • For delivery duties, a valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example and follow all policies and procedures, ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and standards, cleanliness, and customer service.
  • Support attendance and punctuality, transportation to and from work, marketing, and profitability.
  • Perform general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing associated paperwork, and cleaning equipment and the facility.
  • For delivery duties described in the posting, deliver products by car to customers and deliver flyers and door hangers.
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