General Manager(02068) - 1338 W Forest Home Ave

Domino's Franchise • Milwaukee, WI

3d • Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; food management; paperwork; scheduling; store cleanliness; marketing; and profitability. The manager must set a positive example, follow all policies and procedures, and expect the same from the crew. The role is presented as a challenging opportunity to learn and grow, with advancement possibilities within Domino’s, including franchise ownership and corporate operations.

General job duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communicating with customers and coworkers, processing orders, handling monetary transactions, using a computer keyboard or touch screen, and performing precise, coordinated movements.

The work environment includes a range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Some tasks take place outdoors in varying or adverse weather. Physical work may include standing, walking, sitting for paperwork, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, climbing stairs or a ladder, bending, crouching, reaching, and frequent use of the hands and wrists.

The description also includes delivery-specific duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and adverse terrain. Delivery requires a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for delivery.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and delivery sites while carrying products.

Responsibilities

• Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all company policies and procedures, ensuring the crew does the same.
• Manage staffing, paperwork, food management, and work schedules.
• Maintain store standards, a professional image, and store cleanliness.
• Provide great customer service and support marketing and profitability.
• Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Communicate with customers and coworkers and process orders by phone and in person.
• For delivery duties described in the posting, deliver products by car to customers and distribute flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed