Customer Service Rep(02068) - 1338 W Forest Home Ave

Domino's Franchise • Milwaukee, WI

2d • Onsite

About The Position

The Customer Service Representative supports Domino’s store operations by serving customers, processing orders, preparing products, and performing general team-member duties. The role may be part-time or full-time and offers opportunities for advancement, including into management. On-the-job orientation and training are provided.

The position involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touch screen, and handle monetary transactions.

Work is performed in a store environment with temperature variation, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outside tasks in varying weather. The role involves frequent standing, walking, reaching, and hand use, along with lifting and carrying supplies and products. Team members may also occasionally climb stairs or ladders, crouch, or squat.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with speed.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and differentiate hot from cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing, pulling, reaching, and occasional climbing, bending, crouching, or squatting.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload and move deliveries, and stock shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed