General Manager(06116) - 10518 Greensboro Rd.

Domino's Franchise•Denton, MD

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance and punctuality, and adherence to company policies and standards. The manager is expected to set an example for the crew and provide great customer service. The role also includes general store team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job involves exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery duties may include delivering product by car to customers and distributing flyers or door hangers. The posting specifies a valid driver's license with a safe driving record and access to an insured vehicle for delivery.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within a designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to perform the stated physical tasks, including lifting deliveries weighing up to 50 pounds.

Responsibilities

Oversee everything that happens during the shift and set an example for the crew.
Follow company policies and procedures and ensure crew members do the same.
Manage staffing, paperwork, cost controls, cash control, inventory control, and food management.
Work to a schedule and maintain attendance and punctuality.
Maintain store image, cleanliness, and standards.
Provide great customer service and manage customer relations.
Contribute to marketing and store profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver product by car to customers and deliver flyers and door hangers.