Customer Service Rep(06116) - 10518 Greensboro Rd.

Domino's Franchise•Denton, MD
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to serve customers and help prepare and process pizza orders. The role can be part-time or full-time, with schedules described as flexible around team members’ needs. On-the-job orientation and training are provided, and opportunities for advancement may include management.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, reaching, bending, crouching, and frequent hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move, carry, and stock ingredients and supplies.
  • Perform other store tasks such as changing sign prices, washing walls, and maintenance when needed.
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