General Manager - Affton & Lemay

Club Elite and Club Fitness•Affton, MO

13d•Onsite

About The Position

The General Manager oversees two club locations, Affton and Lemay, splitting time between them. The role partners with senior leaders to align club priorities with the organization’s mission, vision, and goals. The General Manager leads by example, collaborates with teams, holds staff accountable, and ensures an exceptional experience for members and employees. The position is responsible for maintaining clean, functional, and welcoming clubs while supporting an environment where employees and members can thrive. The General Manager leads daily operations, staff recruitment and development, membership sales and retention, personal training growth, and member engagement. The role manages operational resources and performance indicators, addresses facility needs with support teams, and represents the clubs in the local community. The position is full-time, based across the Affton and Lemay club locations, with a stated base salary of $60,000 annually and eligibility for monthly commission and bonus opportunities based on performance. Employees can participate in the Employee Stock Ownership Plan. Full-time employees are eligible for benefits and accrue paid time off.

Requirements

High school diploma or GED.
Prior leadership or management experience.
Able to lift or move up to 50 lbs.
Able to perform daily physical activities that include lifting weights, squatting, bending, reaching, spotting, and standing for prolonged periods.

Nice To Haves

Nationally accredited Personal Trainer Certification; strongly preferred but not required.
Bachelor’s degree.
One to two years of personal training experience.
Management experience in the fitness, retail, or service industry.
One or more nationally accredited personal training certifications, or ability to obtain certification within 90 days of hire.
CPR/AED certification, or ability to obtain certification within 30 days of hire.

Responsibilities

Lead day-to-day club operations and maintain a clean, functional, and friendly environment.
Partner with operations, IT, and maintenance teams to proactively address and resolve facility issues.
Ensure company policies, procedures, and standards are consistently met.
Manage scheduling, payroll, and labor budgets.
Hold staff accountable to performance standards and behaviors that reflect company values.
Recruit, hire, and onboard a high-performing team.
Coach, train, and develop staff and Personal Trainers.
Foster engagement, accountability, and fun to support employee retention.
Lead by example and remain visible, approachable, and involved in daily member and employee experiences.
Drive membership sales and retention through exceptional service and consistent follow-up.
Develop Personal Trainers to grow client bases and deliver measurable results.
Create and oversee programming that builds member engagement and loyalty.
Manage KPIs, including membership growth, personal training revenue, and member satisfaction scores.
Build strong relationships with members, meet their needs, and promptly address feedback.
Represent the club in the local community and build partnerships and awareness.
Promote an inclusive, motivating, and accountable culture aligned with the organization’s mission.
Recognize and celebrate employee and member milestones and results.

Benefits

Employee Stock Ownership Plan (ESOP); eligible employees earn company stock at no cost.
Monthly commission and bonus opportunities based on performance.
Comprehensive benefits package.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Voluntary disability insurance.
Accrued paid time off.
Free membership access to all club locations.
Discounts on smoothies, cooler beverages, snacks, and tanning upgrades.
Career advancement opportunities and team training.