General Manager(01261) - 1335 Lake Dr

Domino's Franchise•Grand Rapids, MI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The posting describes on-the-job orientation and training and includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and cleaning the equipment and facility. Some listed duties and requirements relate to delivery work, including delivering products and flyers in a designated area using an insured vehicle.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: navigational skills to read maps and locate addresses within the designated delivery area.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the listed physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Manage all activities during the shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for the crew and enforce company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, standards, and cleanliness.
  • Provide great customer service and support marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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