General Manager(05185) - 4801 Linton Blvd Ste 2A
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, inventory, food management, scheduling, customer relations, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to lead by example, ensure that crew members follow procedures, and provide great customer service. The role also involves general store-team duties as needed, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include taking products to customers and distributing flyers or door hangers. The work involves standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries. Work conditions can include changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and varying or adverse weather.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
- Ability to perform the physical demands of the role, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.
- Ability to navigate adverse terrain and delivery locations, including multi-story buildings, private homes, and stairs.
Responsibilities
- Manage all activities during the shift, including staffing, paperwork, cost controls, cash control, inventory, food management, scheduling, customer relations, store cleanliness, marketing, and profitability.
- Set an example for the crew and ensure that all company policies and procedures are followed.
- Maintain standards, attendance, punctuality, and a strong store image while providing great customer service.
- Operate store equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and distribute flyers or door hangers when required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
