General Manager

Caliber Collision • Lebanon, PA

4d • $90,000 - $120,000

About The Position

Caliber Collision is hiring a Collision General Manager for its Lebanon, Pennsylvania service center. The General Manager oversees the center’s overall operation, including risk management, teammate development, client metrics, production, and administration. The role includes recruiting, recognizing, and retaining teammates; monitoring current financial performance; and reviewing prior-month financial metrics to identify opportunities and trends. The General Manager ensures vehicles are repaired thoroughly, safely, and profitably in accordance with Caliber’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.

Requirements

• At least 3 years of collision management experience.
• Valid driver’s license and eligibility for coverage under the company insurance policy.
• Must be at least 21 years old.
• Advanced understanding of collision estimatics.
• Prior experience with CCC1.
• Advanced understanding and knowledge of repair processes and procedures.
• Ability to understand written and verbal instructions.
• Ability to prioritize competing tasks and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Must be eligible to work in the United States without restrictions.

Responsibilities

• Oversee the overall operation of the service center, including risk management, teammate development, client metrics, production, and administration.
• Recruit, recognize, and retain talented teammates.
• Monitor current financial performance metrics and review prior-month financial metrics to identify opportunities and trends.
• Ensure vehicles are repaired thoroughly, safely, and profitably in accordance with Caliber SOPs, insurance partner requirements, and industry guidelines and standards.

Benefits

• Medical, dental, and vision coverage eligible from day one.
• Industry-comparable pay, paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities and promotion from within.
• Paid skilled training and certifications, including I-CAR and ASE.
• Annual salary of $90,000 to $120,000 plus bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed