General Manager(02028) - 148 South Foster Drive

Domino's Franchise•Saukville, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same from the crew. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. Transportation to and from work is required. General duties for store team members include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility approximately daily. Orientation and on-the-job training are provided. The role also includes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating the designated delivery area, including adverse terrain and multi-story buildings. Further detailed job information is provided during the interview.

Requirements

  • Must be at least 18 years old.
  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites.
  • Ability to carry pizzas and beverages while walking and climbing; delivery may require climbing five or more flights of stairs.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service and ensure attendance and punctuality.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility approximately daily.
  • Deliver products by car to customers and distribute flyers and door hangers.
  • Navigate delivery locations and terrain, and carry products while walking and climbing.
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