General Manager(06644) - 4319 Kingwood Drive

Domino's Franchise • Kingwood, TX

23h

About The Position

The General Manager is responsible for all activity during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from the team. Duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory; completing paperwork; and cleaning equipment and the facility daily. Additional responsibilities include staffing, food management, scheduling, maintaining store standards and cleanliness, marketing, profitability, attendance, punctuality, and customer service. Orientation and training are provided on the job.

The position involves communicating with customers and coworkers in person and by telephone, giving and understanding written instructions, processing orders using a computer keyboard or touch screen, and handling basic arithmetic and monetary change. Work conditions may include adverse weather, temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped cooler space, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, bending, and hand use; lifting and carrying supplies weighing up to 50 pounds is required. Occasional climbing, crouching, and squatting may also be required.

For store management positions, the role additionally includes delivering products by car to customers and delivering flyers and door hangers. Delivery work requires a valid driver's license and a safe driving record meeting company standards, as well as access to an insured vehicle that can be used for delivery. The employee must be able to navigate to addresses and travel over varied terrain, including stairs, while carrying products.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, and to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands described, including standing for most tasks, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.
• For delivery duties: valid driver's license with a safe driving record meeting company standards.
• For delivery duties: access to an insured vehicle that can be used for delivery.
• For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
• For delivery duties: ability to navigate adverse terrain, including multi-story buildings and stairs, while carrying products.

Responsibilities

• Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all company policies and procedures, while expecting the same from the crew.
• Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility daily.
• Manage staffing, food, schedules, store standards, customer service, marketing, and profitability.
• Maintain attendance and punctuality and ensure store cleanliness.
• Deliver products by car to customers and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed